Our contact information:
By email: [email protected]
By standard mail:
Cable Glands Direct
11225 Gemini Lane
Dallas, TX 75229
By phone: 214 453 3300 (between 8 a.m. and 5 p.m. CDT)
Orders placed before 12:00 PM are shipped same day via UPS
Orders shipped from Dallas TX. Standard UPS delivery guidelines apply. UPS ground shipping only to continental US.
UPS ground: $9.00 flat rate up to $100 order.
UPS ground: Over $100 orders ship free.
UPS 2nd day air or UPS Next day air billed at UPS rates with no handling fee. Please see cart for shipping cost of your specific order.
There is a $50.00 minimum on all orders.
Refund, Returns and Cancellation Policies:
Items must have been purchased within 45 days of return and must be unopened in a re-sellable condition for credit or exchange. A 20% restocking fee will apply to all returns. All returns must have a return number issued by Cable Glands Direct. All return freight costs are the responsibility of the customer unless the shipping error was the fault of Cable Glands Direct.